Learn about the key requirements, duties, responsibilities, and skills that should be in a hostess job description. 7% of resumes. VIP Hostess Resume Example. Fontainebleau Las Vegas. How to Write a Host/Hostess Job Description (Duties, Responsibilities) As the first person a guest sees when they walk through a restaurant’s doors, a host or hostess is the public face of a restaurant. Competitive salary. · Ongoing training. Energy Level. FanDuel is currently looking for a VIP Host near Jersey City. This post presents detailed information on the job description of a VIP hostess, to boost your knowledge of the key duties, tasks, and responsibilities they typically perform. Join to apply for the VIP Host/Hostess - Coca Cola Roxy role. com. free lunch, Free shuttle and Uniform. Answering questions and addressing concerns of guests in a charming, polite manner. Full-time. Strict attention to detail. 9. People in this role usually serve bottles of alcohol to special guests in clubs and other high-end establishments. Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. What does a VIP Hospitality Host do? Read the VIP Hospitality Host job description to discover the typical qualifications and responsibilities for this role. 4. Weekends as needed. Apply to Host/hostess, Server, PT and more!Hosts and hostesses also work with promoters to create marketing efforts that draw in a crowd. Delivering food from. Busser Responsibilities: Welcoming customers, showing them to their tables and providing them with menus. Job purpose: a brief description of the general nature of the position; an overview of why the job exists; and what the role is expected to accomplish. VIP Host/Hostess - Stadium Club at Caribe Royale Orlando Hotel. Ensuring the food order is made correctly by kitchen staff and looks presentable for guests. 1% of resumes. 1% of resumes. Skills. Hostess Resume Sample 1. VIP Host, House of Blues Anaheim. While aviation background is welcoming everyone, I often meet the freshmen who are very new to this field and don’t understand that it takes effort to break through and soar into success. It is your job to greet VIP guests and make sure all their needs are taken care of while they are in the bar or club. 343 Club Bottle Service jobs available on Indeed. Social Nights VIP hostess/server. 3. The Lodge at Bodega Bay. Maintain a high level of cleanliness and awareness of sanitary practices. Waitresses in clubs and bars must be familiar with a variety of alcoholic beverages and have the ability to organize multiple orders. ”. Take your time to know the brand and include your hostess skills that could. They greet guests, take meal orders and ensure smooth communication between the dining area and kitchen. Remove dishes and glasses between courses and after guests depart. Weekend availability + 2. Full Job Description We have many exciting opportunities available to work at our highly innovative home care company. VIP Hostess Job Description. Casino Host Resume Samples. A VIP host is a middleman that doesn't actually work for the club, but has an established relationship with the hosts and doormen at most of the clubs around town. Giving direction to club members who contact the club. They ensure guests have an excellent dining experience by providing stellar customer service. The primary duties of. How to Write a Job Description - How to Hire Employees. Weekends as needed + 1. Maintain a high level of cleanliness and awareness of sanitary practices. Ordered and stocked complimentary gifts for VIP customers. Hosts receive and direct guests to their seats or tables and address guest concerns. VIP hostesses are usually employed by hospitality and entertainment firms. What does a VIP Hostess do? Hosts are responsible for the management of tasks at functions that include banquets, ceremonies, conferences, and parties. Greet an average of 100 newly seated guests per day to offer water and bread. Employer Active Posted 2 days ago. 5 Amazing vip hostess Resume Examples (Updated 2023) + Skills & Job Descriptions. Answers calls and handle player correspondence. Possess professional ethics to enable easy dealing with unruly or impatient customers. A Hostess is responsible for making sure that the customer has the best possible experience. 6% of cocktail waitresses have this skill on their resume. Example lead hostess requirements on a job description. 000+ current Jobs in Philippines and abroad Competitive salary Full-time, Temporary, and Part-time Jobs Job Email Alerts Fast & Free Top employers Vip host jobs is easy to find Start your new career right now! VIP Host, Nightlife. Since restaurant hostess duties and responsibilities will differ from those specified in a VIP hostess job description or club hostess job description for example. 75 per hour. Our VIP Hostess present a positive first impression of the restaurant’s friendliness, excellent service and high standards. 24 Vip Host House of Blues jobs available on Indeed. com. Works with the general manger to approve table comps by evaluating performance, competition, etc. Format your hostess resume so that it is easy to read by ATS software and human eyes. Assists service colleagues with table and/ or counter service of alcoholic and non-alcoholic beverages. The air cabin crew of a commercial airline share responsibility for the safety and comfort of its passengers. Server drinks including popping the champagne! Chat to the guests and keep them. Waiter/Waitress job description. Using machine learning, we determined the following key facts about gaming host job descriptions to get more candidates: The average gaming host job description intro is about 154 words; The responsibilities section of a gaming host job description contains an average of 12 bullet points vip hostess Job Descriptions; Explained. Ensuring the club lounge is properly maintained at all times is his responsibility. They ensure guests have an excellent dining experience by providing stellar customer service. Larry Flynt's Hustler Club Las Vegas. com. supplying passengers with newspapers, magazines and in-flight entertainment. Apply to Host/hostess, Fine Dining Server, Server and more!Be specific, since restaurant hostess duties and responsibilPeople who searched for hostess jobs in Barcelona also searched for restaurant host, server waiter, front desk agent, hotel front desk, cocktail server, vip host, cocktail waitress. Throughout the night, your job is to ensure the smooth operation of any nightclub event. Relay food and beverage orders. Fun workplace. Apply to Host/hostess, Concierge, Account Manager and more!. Restaurant Hostess. The head hostess job description entails various duties, tasks, and responsibilities for the provision of top-notch service to guests. Manage and maintain inventory, atm, casino machines, and reconcile tills daily. Example: “I am very comfortable talking to people I don’t know because I have done it for most of my life. Monitors patron activity and profitability of all assigned VIP players. The host/player relationship is often initiated by the host who may reach out. Build relationships and loyalty with Wiltern Underground members and VIP clients with an ability to anticipate their. Job type. How to Write a Job Description - How to Hire Employees. VIP hosts can be used to introduce customers to new games, promotions, and services that can further enhance their experience and increase their chance of returning. Many hosts and hostesses are part-time employees, but others work a full-time schedule. While others might morally object to the idea of this job description, casually sipping champagne in the VIP section appears to be just another day at the office for the woman who do it, and they are masters in the art of small talk and striking up a conversation with strangers. Search and apply for the latest Vip hostess jobs. 3. Bottle girl roles are expected to provide their clients with a top-tier level of services. 1. Wait Staff Responsibilities: Greeting customers and showing them to their table. Hotel Front Desk Agent job description. The most common hostess hard skill is reservations. This is why the hostess must be very careful at all times how she handles. USE APP Home; Find Jobs. Hostesses may also earn additional compensation in the form of tips. Get Alerts For Waitress Jobs. Three common hostess soft skills are physical. West Coast VIP host, the table is theirs for the entire evening. How to Write a Job Description - How to Hire Employees. Ensuring that the event space is clean prior to and after the event. 3. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. Arranging Transportation The job description is that you work with animals all your life. • Greet VIP guests as they approach the club lounge and provide them with assistance in seating. Hosts receive and direct guests to their seats or tables and address guest concerns. We inspire remarkable experiences—not only for our guests but also for our biggest asset; our team. The job description is similar to that of a waitress, the only difference being that. Maintaining knowledge of the complete menu, daily specials, and available items. Last updated: September 27, 2023. $53,000–$55,000 a year. Fontainebleau Las Vegas. Monitors. com. The estimated additional pay is $6,740. Apply to Host/hostess, Server, Development Manager and more! Job Summary: To assist the VIP Host manager with the smooth operation of the internal needs of the clients. • Greet VIP guests as they approach the club lounge and provide them with assistance in seating. VIP Host- (Bi-lingual)- Maryland. Management experience, especially in the food or hospitality industry, is also beneficial. Build your resume in 15 minutes. Job email alerts. Seats guests and manage the seating chart. 205 Vip Host jobs available in California on Indeed. Welcome all clients ensuring a happy, positive and friendly impression of the Beach Club. 00+/hour (36) $22. Full-time (804) Part-time (378) Temporary (32) Contract (5) Internship (1). Some of the most important factors include years of experience, level of education, and geographic location. vip hostess Job Descriptions; Explained. Apply to Host/hostess, Fine Dining Server, Beverage Server and more!. Verified employers. The lists below show the most common. A VIP host is a middleman that doesn't actually work for the club, but has an established relationship with the hosts and doormen at most of the clubs around town. The busser works at a restaurant and contributes to a pleasant dining experience by cleaning and setting tables, restocking plates, or (at times) serving food. Hostess duties and responsibilities. Ensured that my tables were fully stocked with glasses, drink mixes, and garnishments before my shift. Apply to Host/hostess, Front Desk Agent, Server and more!A promotional hostess or host deals with: ★ engaging with the target audience; ★ distributing literature (and any gadgets); ★ answering any questions. Administering check-ins and check-outs. com. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. 220 Casino vip host jobs in United States. Duties. Apply to Host/hostess, Development Manager, Warehouse Lead and more!Hostess responsibilities Here are examples of responsibilities from real hostess resumes: Assist guests in booking reservations and manage guest history data. com. Waitresses are responsible for ensuring that guests are given proper attention during their visit to the restaurant. A casino host is a staff member at a casino whose job is to ensure guests feel welcome and enjoy themselves. Club Lounge Attendant Duties, Tasks, Roles, and Responsibilities. Hostess Job Duties. Anticipate guests’ needs and exceed customer service expectations. 1,122 Casino Host jobs available on Indeed. Department: Stadium Club Position: VIP Host(ess) Reports to: Director of Stadium Club Position Overview: As a VIP Host(ess) at our Stadium Club, you will play a pivotal role in curating an exclusive and exceptional experience for our VIP guests. The work environment sometimes can be unhealthy but it depends on how you handle it. Club Lounge Attendant Duties, Tasks, Roles, and Responsibilities. Thoroughness. Role Description: We are looking for passionate Hosts who create a positive impression to every guest that walks in our restaurants! Responsibilities: You love a job where you can interact with people and make their day; Teamwork is important to you. Join for the Fun, Stay for the Career!. Apply to Host/hostess, Receptionist, Vip Representative - Bellagio and more!Busser Job Description Template. This will make it simple to film the ceremony, the vows, the couple’s entrance at the reception, and the toasts, allowing us to capture all the important moments and. Accurately take food and beverage orders, correctly using the ordering system. com. However, the majority of hostess jobs are low-paying, so it is important to have some skills and experience in order to be successful in this industry. If you're applying for an vip hostess position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. #2: Certifications and Specific Experience. 50+/hour (103) $15. " You can find details on the most important host/hostess responsibilities below. Hosts receive and direct guests to their seats or tables and address guest concerns. Build your own Hostess job description using our guide on the top Hostess skills, education, experience and more. Save that hostess job description for your resume and use it to carefully match the required skills to the skills that fit you. Three common host/hostess. Guest Experience Host Job Description. Their duties include greeting diners, showing customers to their respective tables and taking bookings over the phone. 125 Casino Host jobs available in Las Vegas, NV on Indeed. Understand the job requirements: Read the job description of the Vip Hostess carefully to identify the specific skills, experience, and qualifications the employer is seeking. Review the employer's expectations. 137 Vip Host jobs available in Las Vegas, NV on Indeed. An Event Planner, or Event Manager, is responsible for organizing corporate or private events for companies or individuals. 000+ postings in Arizona and other big cities in USA. Casino Host Job Description. AED 7K. Hosts help plan and organize events and ensure everything runs smoothly during the event and coordinate with different teams and ensure all teams work together harmoniously. To carry out their duties, the most important skill for a host/hostess to have is physical strength. Hostess Responsibilities: Greeting guests as they enter, and putting them on a waiting list as necessary. 47 Vip Host jobs available in Washington, DC on Indeed. 5. Find the latest Hostess job vacancies and employment opportunities in Dubai. Full-time (59) Part-time (23) Contract (3) Temporary (1) Encouraged to apply. 2. Responsibilities: Serve as a resource of information for VIP clients regarding their experience at the venue. Post your Hostess job today. Most relevant. 8/hour)Job DescriptionJob DescriptionRDG Overview:Envisioned by MarCocktail Waitress Resume Samples. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and. Must have a minimum of 2 years of Casino Host, Slot Host, or VIP Services experience in a major gaming. I am Pioneering in the new hotel & casino , Not so much pressure at work. Service should be consistent with Forbes 5 Star Standard rating. Servers are expected to: Greet customers, and maintain a friendly demeanor throughout their experience. com. Median Annual Salary: $25,000 ($12. New players only. They guide guests to their table, provide menu boards, answer any questions the guests may have, take the guests' order, and communicate the order to the kitchen. Cocktail Waitress Responsibilities: Interacting with customers by taking their orders, making recommendations, providing them with accurate bills, serving them food and drinks, processing payments, and supplying them with whatever they need in a timely manner. 83 Hostess Receptionist jobs available on Indeed. June 2009 to May 2012 Club Echo-City, State VIP Hostess. The main portion of their job duties includes: serving alcoholic beverages, serving food, providing excellent customer service, and keeping bills and tabs organized. 19. Process reservations request by casino guests, including tournament and special events reservations. 24 Vip Host Nightclub jobs available on Indeed. Full-time. A "Bottle Girl," or a bottle server, is a cocktail server who works at expensive establishments to serve top-paying clientele. -Worked with professional athletes, singers and musicians visiting the city to get them the service they needed without feeling pestered by others in the club. Sort by: relevance - date. Their job, if you choose to use them, is to do all of the work for you, and to ensure that you and your friends have. Responsible for the quality of service offered to patrons of Angel Management Group venues. Concierges typically work in the hospitality industry, such as in hotels and resorts, but they may also work in hospitals, real estate offices. com. …. Ascertains their dining/lodging needs. The second most common hard skill for a cocktail waitress is drink orders appearing on 9. 64 Vip Lounge Host jobs available on Indeed. Apply to Beverage Server, Bartender, Security Officer and more!58 Vip Host Service jobs available in Las Vegas, NV on Indeed. 2. Vip Hostess Minimum Requirements: A successful VIP hostess has several soft and hard skills including excellent interpersonal skills, customer service skills, and issue resolution skills. Start your new career right now!Job Summary: The VIP Services Host constantly strives to delight our guests and exceed their expectations through gracious, enthusiastic and personalized service. They organize special events and promotions to attract more guests to the casino. Interesting Job Searches: Hostess/host Jobs. Hosts assist with the planning, preparation, and organization of events, and manage any relevant staff working as helpers, including a kitchen or serving staff. 525 Lounge Host jobs available on Indeed. Vip Host Job Duties A VIP host typically has a wide range of responsibilities, which can include: Acting as a liaison between venue management and the VIP… Posted Posted 30+ days ago · More. Often this includes giving them comps, or coupons for. The estimated total pay for a VIP Hostess is $46,263 per year in the United States area, with an average salary of $39,523 per year. If you're applying for an vip hostess position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Welch, MN. Provide information, guidance, and assistance for safety and comfort to passengers on board aircraft. Jobs within 5000 miles of Boydton, VA. Tailor your resume to your target hostess job. 2. A hostess or host greets customers as they enter a restaurant, takes their reservations or puts them on a waiting list, gives them menus, and. Staying attentive to the needs of guests in the dining area. $15 - $20. Dubai - United Arab Emirates. Manage party reservations in efficient manner. Apply to Host/hostess, Front Desk Agent, Server and more!. The VIP hostess job description usually. This post presents detailed information on the job description of a VIP hostess, to boost your knowledge of the key duties, tasks, and responsibilities they typically perform. com. Median Annual Salary: $27,500 ($13. com. Posted. As a VIP hostess, you will be responsible for greeting and escorting VIP guests, as well as providing them with concierge services. The third most common event host skill is tip on 12. VIP Host- Music Hall- Echo Music Hall and Lounge. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of. com. What Does a VIP Hostess Do? VIP hostesses are responsible for tending to the needs of a company’s. All duties and assignments are to be performed according to departmental and Wynn company standards. Some air hostesses are members of labor unions that negotiate wages on their behalf. Offering information and support to ensure the safety and comfort of passengers. The VIP hostess is responsible for tending to the needs of a company’s very important clients. Cafe de Paris. 3. Hostess Job Description, Key Duties and Responsibilities;Host or Hostess Job Description: Top Duties and Requirements. $47K (Employer est. Apply to Host/hostess, Guest Service Agent, Account Manager and more!The base salary for Casino VIP Guest Services Host ranges from $48,600 to $96,700 with the average base salary of $63,100. The most common host/hostess hard skill is reservations. Highlights of Qualifications: Huge experience in. Waiter / Waitresses generally have the following duties and responsibilities: Greeting guests and taking drink and food orders. View all Endeavor jobs – London jobs – Host/Hostess jobs in LondonHosts welcome guests, answer questions, and work as a liaison with support staff as the event unfolds. You are the first impression guests get when enter CLC. Full-time, temporary, and part-time jobs. Attend the “brief” and act on it. They are in direct contact with you the customer and are the ones in charge of providing you pricing, availability, and handle any VIP needs at the clubs. com. Assists service colleagues to provide table and/ or counter service of all menu items. The first impression any customer gets of the restaurant and its standard of service is usually from the hostess. Hosts assist with the planning, preparation, and organization of events, and manage any relevant staff working as helpers, including a kitchen or serving staff. com. Apply to Host/hostess, Account Manager, Book Manager and more!If you want to hire the best person for the job, you need a job description. vip hostess Job Descriptions; Explained. Free, fast and easy way find Vip host jobs of 1. Welcome all clients ensuring a happy, positive and friendly impression of the Beach Club. A casino host's role is to help a casino build strong and positive relationships with its clients, ensuring customer loyalty and profit growth. Offer assistance with certain tasks (e. A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. Vip Host Job Duties A VIP host typically has a wide range of responsibilities, which can include: Acting as a liaison between venue management and the VIP… Posted Posted 30+ days ago · More. Dubai. producing written flight reports after. Besides, in some instances, a promotional hostess can demonstrate the product or service to the public. 298 jobs. Casino hosts usually work within casino marketing departments and are mainly responsible for keeping high rollers and VIPs from gambling in other casinos that compete with their employers. What Does a VIP Hostess Do? VIP hostesses are responsible for tending to the needs of a company’s very important clients. We are looking for a Host or Hostess to join our team and be the first point of contact for our guests. The World Series of Poker concluded in the City of Sin last night, so we got in touch with some VIP Party Hosts to talk about entertaining the wealthy guests who come to town to gamble and go on. Apply to Host/hostess, Backroom Associate, Administrator and more!VIP Hosts represent the casino through public relations and marketing efforts to expand and maintain the casino client base, ensuring an excellent guest experience for players. Then, you must use the hostess job description for creating a resume. Wipe down and sanitize tables and booths and clean floors. Casino hosts are typically paid hourly wages, and their salaries can vary depending on a number of factors. Amber Carrillo. I learned how to manage my time and most of all I learned how to deal with different nationalities. 477 Vip Lounge jobs available on Indeed. Assisting customers with any special requests or needs. Our VIP Hostess present a positive first impression of the restaurant’s friendliness, excellent. Full job description and instant apply on Lensa. Check-in and check-out. 22/hour) Top 10% Annual Salary: $55,000 ($26. VIP Host Job Duties. Casino hosts, on behalf of their employers, offer an array of comps, such as free rooms and meals at the casino, that are meant. Bringing satisfaction to management and the team by producing both exceptional customer service and a positive atmosphere through. A Hostess is responsible for making sure that the customer has the best possible experience. Responsibilities Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to assigned dining or bar areas. Get certified in basic first aid. Below listed are some tips to keep in mind when writing your Vip Hostess cover letter. Earn your first aid and CPR certification. Join to apply for the VIP Host/Hostess - Coca Cola Roxy role. Charming customer-focused and professional VIP Hostess who makes VIP customers feel pampered and welcome. Resolves VIP guest opportunities, conflicts, and complaints on behalf on the Company in a fair and equitable manner. Hosts assist with the planning, preparation, and organization of events, and manage any relevant staff working as helpers, including a kitchen or serving staff. Ensure complete and consistent cleanliness of the hostess area. Host/Hostess; Job description: The role of a host or hostess within the Hospitality Industry is to welcome guests and answer any queries they have. 263 Casino Vip Host Job jobs available on Indeed. Free, fast and easy way find a job of 62. The home of world-renowned nightclubs, dayclubs, and dining experiences, Tao Group Hospitality takes pride in hiring the best. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The VIP hostess is the first employee to interact with arriving guests as they enter the restaurant. Search and apply for the latest Vip host jobs. We are looking for a professional and experienced VIP hostess to join our team. Casino Host + Incentives. A cocktail waitress needs to be personable, attentive, and able to communicate. There are a lot of night shifts (the casino is busiest in the evenings. 534. com. A host or hostess’s wage will often depend on a state’s minimum wage requirements as well as the company size and geographical location. Cater for the needs of the players while they are within the casino. Build your own Hostess job description using our guide on the top Hostess skills, education, experience and more. Verified employers. Meet & greet special customers. Here's a list of steps you can follow when writing a guest service agent resume: 1. View all Atlantis The Palm jobs - Dubai jobs - Host/Hostess jobs in DubaiAs a VIP hostess, you will be expected to talk to many people and make them feel comfortable in the club. Provide logistics support and itinerary planning service to all SHDR VIP guests. Browse 30 TAMPA, FL VIP HOST jobs from companies (hiring now) with openings. VIP Hostess. Hostess jobs pay about $25,000 per year on the national level. Here are the key facts about lead hostess resumes to help you get the job: The average lead hostess resume is 273 words long. Hosts receive and direct guests to their seats or tables and address guest concerns. VIP Host, Nightlife. Requires a bachelor's degree in area of specialty. Here is a job description example that presents the major role of a host in a casino environment: Market the services of the casino to existing and prospective players. If you are outgoing, friendly, confident. See moreHostess Job Responsibilities: Welcome guests in a warm and friendly manner. 00+/hour (84) $17. Her job description usually entails spoiling and pampering clients who are considered very important persons, to ensure that they come back for more of the services being offered by the organization. The duties of a club host/club hostess include, but are not limited to: Introducing the club to new clients by making regular contacts and distributing promotional information. minimum deposit & a wager required to participate. Working as a VIP host in Tenerife, you will be meeting and greeting the high spending guests in bars and clubs to their VIP areas. will play an important role in greeting guests, identifying VIPs, and arranging for their prompt entrance and seating into the club. The preceding job description has been designed to indicate the general nature and level of. Give yourself the best chance of standing out from the competition! Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates. 401k with up to 3. Relay food and beverage orders. Example casino host duties for a job description. How do you handle requests from VIP guests that go beyond your job description or venue policies? Navigating the delicate balance between hospitality and policy enforcement is a fundamental aspect of the VIP hostess role. Host/Hostess Job Description A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. Your answer should show that you are confident talking to strangers and making them feel welcome. A Hostess, or Host, works in the food and beverage industry welcoming guests to an establishment. Lie about your hostess experience and skills. VIP Hostess Job Description, Key Duties, Tasks, and… MAPP Career Tests: 20 Important Facts you need to Know Working for Wells Fargo: Employment, Careers, and JobsWhat does a Head Host do? Hosts are responsible for the management of tasks at functions that include banquets, ceremonies, conferences, and parties. Being a source of information to guests on various matters such as transport and restaurant advice. The VIP hostess job description usually. As a casino host, your duties are to get to know your customers and ensure every player is in good spirits. Air Hostess Salary & Outlook. Receiving and directing guests to their seats. 78 Vip Hostess jobs available on Indeed. 01, 2023: Aulani, A Disney Resort & Spa: Kapolei, Hawaii, United States: Food Retail Host/Hostess (Entry Level) -. com, the worlds largest job site. Hotel Concierge responsibilities include: Welcoming customers upon entrance and confirm reservations.